FAQs
One-Time Cleaning Checklist
All Rooms
Dust window sills and edges
Dust wall hangings and light switches
Dust furniture and lamps
Dust picture frames and knickknacks on furniture
Clean TV screens
Remove cobwebs (if reachable)
Pick up and straighten
Make beds
Change linens (if left on the bed)
Clean bed’s front and back baseboards
Vacuum carpeting
Vacuum and mop floors
Dust ceiling fans (if reachable with our 12-foot stretchable duster)
Empty wastebaskets
Dust blinds (not individually)
Dust baseboards
Clean glass patio door and/or entry door
Straighten and fluff sofa cushions and pillows
Clean door frames
Clean under furniture and beds (we do not move furniture, but will do our best to reach under raised items)
Bathrooms
Clean and disinfect tubs and showers
Clean and disinfect toilets (inside and out, including base and behind)
Clean sinks, counters and backsplash
Clean mirrors and polish chrome
Sweep/vacuum and mop floors
Dust wall hangings
Dust and clean furniture
Clean door from both sides and door frames
Hand wipe cabinet fronts
Kitchen
Clean and sanitize sinks
Wipe down countertops and backsplash
Load dishwater (if empty)
Hand wipe cabinet fronts
Clean appliance exteriors (oven, dishwasher, refrigerator)
Polish stainless steel appliances
Wipe small appliances
Sweep/vacuum and mop floors
Clean furniture, tables and chairs
Extra Services (At Extra Cost)
Inside empty refrigerator/freezer
Inside occupied refrigerator/freezer
Inside single oven
Inside double oven
Sweep patio and wipe down patio furniture
Organize/clean pantry closet (standard size; walk-in space of 20 feet)
Interior Window Cleaning – Price Varies
Dish Washing
Recurring Cleaning Checklist
All Rooms
Dust window sills and edges
Dust wall hangings and light switches
Dust furniture and lamps
Dust picture frames and knickknacks on furniture
Clean TV screens
Remove cobwebs (if reachable)
Pick up and straighten
Make beds
Change linens (if left on the bed)
Clean bed’s front and back baseboards
Vacuum carpeting
Vacuum and mop floors
Dust ceiling fans (if reachable with our 12-foot stretchable duster)
Empty wastebaskets
Dust blinds (not individually)
Dust baseboards
Clean glass patio door and/or entry door
Straighten and fluff sofa cushions and pillows
Clean door frames
Clean under furniture and beds (we do not move furniture, but will do our best to reach under raised items)
Bathrooms
Clean and disinfect tubs and showers
Clean and disinfect toilets (inside and out, including base and behind)
Clean sinks, counters and backsplash
Clean mirrors and polish chrome
Sweep/vacuum and mop floors
Dust wall hangings
Dust and clean furniture
Clean door from both sides and door frames
Hand wipe cabinet fronts
Kitchen
Clean and sanitize sinks
Wipe down countertops and backsplash
Load dishwater (if empty)
Hand wipe cabinet fronts
Clean appliance exteriors (oven, dishwasher, refrigerator)
Polish stainless steel appliances
Wipe small appliances
Sweep/vacuum and mop floors
Clean furniture, tables and chairs
Extra Services (At Extra Cost)
Inside empty refrigerator/freezer
Inside occupied refrigerator/freezer
Inside single oven
Inside double oven
Sweep patio and wipe down patio furniture
Organize/clean pantry closet (standard size; walk-in space of 20 feet)
Interior Window Cleaning – Price Varies
Dish Washing
Deep Cleaning Checklist
All Rooms
Dust window sills and edges
Dust wall hangings and light switches
Dust furniture and lamps
Dust picture frames and knickknacks on furniture
Clean TV screens
Remove cobwebs (if reachable)
Pick up and straighten
Make beds
Change linens (if left on the bed)
Clean bed’s front and back baseboards
Vacuum carpeting
Vacuum and mop floors
Dust ceiling fans (if reachable with our 12-foot stretchable duster)
Empty wastebaskets
Dust blinds (not individually)
Dust baseboards
Clean glass patio door and/or entry door
Straighten and fluff sofa cushions and pillows
Clean door frames
Clean under furniture and beds (we do not move furniture, but will do our best to reach under raised items)
Bathrooms
Clean and disinfect tubs and showers
Clean and disinfect toilets (inside and out, including base and behind)
Clean sinks, counters and backsplash
Clean mirrors and polish chrome
Sweep/vacuum and mop floors
Dust wall hangings
Dust and clean furniture
Clean door from both sides and door frames
Hand wipe cabinet fronts
Kitchen
Clean and sanitize sinks
Wipe down countertops and backsplash
Load dishwater (if empty)
Hand wipe cabinet fronts
Clean appliance exteriors (oven, dishwasher, refrigerator)
Polish stainless steel appliances
Wipe small appliances
Sweep/vacuum and mop floors
Clean furniture, tables and chairs
Extra Services (At Extra Cost)
Inside empty refrigerator/freezer
Inside occupied refrigerator/freezer
Inside single oven
Inside double oven
Sweep patio and wipe down patio furniture
Organize/clean pantry closet (standard size; walk-in space of 20 feet)
Interior Window Cleaning – Price Varies
Dish Washing
Move In/Out Cleaning Checklist
All Rooms
Dust window sills and edges
Dust wall hangings and light switches
Dust furniture and lamps
Dust picture frames and knickknacks on furniture
Clean TV screens
Remove cobwebs (if reachable)
Pick up and straighten
Make beds
Change linens (if left on the bed)
Clean bed’s front and back baseboards
Vacuum carpeting
Vacuum and mop floors
Dust ceiling fans (if reachable with our 12-foot stretchable duster)
Empty wastebaskets
Dust blinds (not individually)
Dust baseboards
Clean glass patio door and/or entry door
Straighten and fluff sofa cushions and pillows
Clean door frames
Clean under furniture and beds (we do not move furniture, but will do our best to reach under raised items)
Bathrooms
Clean and disinfect tubs and showers
Clean and disinfect toilets (inside and out, including base and behind)
Clean sinks, counters and backsplash
Clean mirrors and polish chrome
Sweep/vacuum and mop floors
Dust wall hangings
Dust and clean furniture
Clean door from both sides and door frames
Hand wipe cabinet fronts
Kitchen
Clean and sanitize sinks
Wipe down countertops and backsplash
Load dishwater (if empty)
Hand wipe cabinet fronts
Clean appliance exteriors (oven, dishwasher, refrigerator)
Polish stainless steel appliances
Wipe small appliances
Sweep/vacuum and mop floors
Clean furniture, tables and chairs
Extra Services (At Extra Cost)
Inside empty refrigerator/freezer
Inside occupied refrigerator/freezer
Inside single oven
Inside double oven
Sweep patio and wipe down patio furniture
Organize/clean pantry closet (standard size; walk-in space of 20 feet)
Interior Window Cleaning – Price Varies
Dish Washing
After Remodeling Cleaning Checklist
All Rooms
Dust window sills and edges
Dust wall hangings and light switches
Dust furniture and lamps
Dust picture frames and knickknacks on furniture
Clean TV screens
Remove cobwebs (if reachable)
Pick up and straighten
Make beds
Change linens (if left on the bed)
Clean bed’s front and back baseboards
Vacuum carpeting
Vacuum and mop floors
Dust ceiling fans (if reachable with our 12-foot stretchable duster)
Empty wastebaskets
Dust blinds (not individually)
Dust baseboards
Clean glass patio door and/or entry door
Straighten and fluff sofa cushions and pillows
Clean door frames
Clean under furniture and beds (we do not move furniture, but will do our best to reach under raised items)
Bathrooms
Clean and disinfect tubs and showers
Clean and disinfect toilets (inside and out, including base and behind)
Clean sinks, counters and backsplash
Clean mirrors and polish chrome
Sweep/vacuum and mop floors
Dust wall hangings
Dust and clean furniture
Clean door from both sides and door frames
Hand wipe cabinet fronts
Kitchen
Clean and sanitize sinks
Wipe down countertops and backsplash
Load dishwater (if empty)
Hand wipe cabinet fronts
Clean appliance exteriors (oven, dishwasher, refrigerator)
Polish stainless steel appliances
Wipe small appliances
Sweep/vacuum and mop floors
Clean furniture, tables and chairs
Extra Services (At Extra Cost)
Inside empty refrigerator/freezer
Inside occupied refrigerator/freezer
Inside single oven
Inside double oven
Sweep patio and wipe down patio furniture
Organize/clean pantry closet (standard size; walk-in space of 20 feet)
Interior Window Cleaning – Price Varies
Dish Washing
- What does a Top to Bottom Deep Clean include?
- Experience a spotless home with our Top to Bottom Deep Clean. This thorough service targets stubborn buildup and grime in your home, ensuring every reachable surface, including light switches, doors, and baseboards, is meticulously cleaned. We pay special attention to bathrooms and kitchens, guaranteeing a level of cleanliness that rejuvenates your living space.
- How many people will be cleaning my home?
- Enjoy the consistency and efficiency of our solo cleaning model. One skilled cleaner is assigned to each home, dedicating two to eight hours based on your home’s size and condition. For larger homes, we might send an additional expert. Our recurring services feature the same technician for top-notch service quality.
- What if I am not satisfied with the cleaning service?
- Your satisfaction is our top priority. We conduct a detailed walk-through with you to ensure happiness with our service. If you’re not present, or if you find any aspect unsatisfactory, notify us within 24 hours for a free re-clean. Our feedback system is designed for your convenience, allowing easy communication and ensuring we continually meet your high standards.
- Do you offer window cleaning services?
- Elevate your home’s appeal with our window cleaning service. Our technicians skillfully clean interior windows, including glass, edges, frames, and grills, using a stepladder for hard-to-reach areas. We focus on safety and quality, ensuring sparkling results every time.
- How do I create a HomeCleany.com account?
- Join our HomeCleany family easily. An account is created automatically when you book our services. Manage your bookings and preferences with ease through our user-friendly online portal.
- Do you service my area?
- We’re closer than you think! HomeCleany.com serves a broad range of areas. Contact us to confirm our availability in your location, bringing our exceptional cleaning services to your doorstep.
- What is included in the “Essentials” cleaning package?
- Our Essentials package is designed to cover the basics with excellence. It includes detailed cleaning of your kitchen and bathrooms, along with thorough vacuuming and mopping of floors throughout your home, creating a fresh and inviting atmosphere.
- How much will it cost?
- Enjoy transparent and competitive pricing with HomeCleany.com. Get an instant online estimate or reach out to us for a personalized quote. We ensure clarity and affordability with no hidden costs.
- Do you bring your own cleaning supplies, products, and equipment?
- Leave the hassle of supplies to us. Our team arrives equipped with all necessary cleaning materials, ensuring a hassle-free experience. If you have preferred products, we’re happy to use them, tailoring our service to your needs.
- Can I request special tasks or extras?
- Customize your cleaning experience with HomeCleany.com. Request additional tasks or services when booking online, or contact us for bespoke requests. We’re here to make your cleaning wishes come true.
- How do I log into my account?
- Accessing your HomeCleany.com account is a breeze. Simply log in through our website to manage and tailor your cleaning services to your lifestyle.
- How do I change my password?
- Keep your account secure with easy password updates. Log in to your account and follow the straightforward steps to change your password, ensuring your peace of mind.
- How do I reset my password?
- Resetting your password is quick and secure. Use the registered email on our login page, and we’ll guide you through the process, keeping your account safe and accessible.
- How do I change my address?
- Moving or updating your details is simple. Change your address in your account settings, or get in touch with us for assistance. We’re here to ensure seamless service, no matter where you are.
- How do I change my credit card?
- Manage your billing with ease. Update your credit card details in the Billing section of your account settings, ensuring smooth transactions for each service.
- How do I book my first appointment?
- Start your HomeCleany.com journey today. Book your first cleaning appointment through our website or by giving us a call. We’re excited to make your home sparkle.
- Do you require contracts?
- Experience cleaning freedom with us. No contracts are required at HomeCleany.com, as we’re dedicated to earning your trust and satisfaction with each clean.
- Is there a cancellation fee?
- We offer flexibility with a 48-hour notice period to avoid a cancellation fee, understanding that plans can change.
- Do you offer gift cards?
- Gift the joy of a clean home with our gift cards, suitable for any special occasion.
- Should I tip the maids?
- While tips are not required, they are a wonderful way to show appreciation for our cleaners’ dedication and hard work.
- What is your 100% satisfaction guarantee policy?
- Your satisfaction is our priority. If you’re not fully satisfied, let us know within 48 hours for a complimentary re-clean of the missed areas.
- Can I trust my cleaning professional?
- Rest assured, our professionals are thoroughly vetted with background checks, ensuring your safety and trust.
- What happens if something goes wrong during my appointment?
- In the unlikely event of an issue, our responsive team will swiftly address and resolve any concerns during your appointment.
- Is my billing information kept safe and secure?
- Your financial security is paramount. We use advanced measures to keep your billing information safe and confidential.
- How long will it take to clean your home?
- Cleaning duration varies based on your home’s size and specific needs. Contact us for a tailored time estimate.